Wednesday, June 27, 2007
A giggle
Your baby's giggle has got to be one of the most beautiful sounds on the planet earth. Tucker giggled for the first time on Tuesday night. He's been making noises and cooing for quite a while, but this was the first honest-to-goodness giggle we've gotten out of him. Apparently blowing raspberries on your belly is pretty funny. It makes all the crying seem insignificant. I can't believe how blessed we are.
Monday, June 18, 2007
Mulch Mania
Just so I don't get cocky ...
Tucker is finally napping in his crib for 1.5 hours or so. It was a long couple of weeks, but the consistency seems to be agreeing with him. He is generally much better rested and happier in the evenings (which makes Ry very happy, since that's his primary Tucker time). Bedtime is pretty consistent at 8 pm, which nice cause we get some couple time. I was feeling pretty good about my parenting skills, but Tucker likes to keep me on my toes. Last night, he woke up at 11:20 and 11:40 and 3 am and 5:30 am and 6:00 am. The first two times were gas and I just had to pat him back asleep (by the way, if any of you decide to have kids, The Baby Whisperer is a must read). He ate at 3 and then wanted to get in bed with us at 5:30. In addition to him being up a lot, I couldn't sleep after he woke at 11:20 until 1:30 am. I got a grand total of 4.5 hours of sleep last night. It's like he was 3 weeks old again. There's a good chance I'm going to be out when Tucker is tonight.
Thursday, June 14, 2007
Baby Power
Tuesday, June 05, 2007
An open letter to US Airways
Dear US Airways Customer Service:
My husband and I recently booked multi-city tickets from Philadelphia to St. Louis and Memphis to Philadelphia on your website. The experience was nothing short of mind-blowing frustration. You see, we had to book our tickets separately since my husband was flying back to Philadelphia several days earlier than I was. We had two browser windows open at the same time so we made sure to get seats next to each other for the outbound flight (shocking I know). My ticket was booked. My husband's ticket purported to be the same price. Little did we know that your website has the same accuracy as the pathological liars we call weathermen. We clicked "purchase" and anxiously awaited our simple transaction to be completed.
Hahahahahahaha. We received an error code that politely requested we try the transaction again in a few minutes. Naively, we did just that. Imagine our surprise when the ticket was $50 more than a "few minutes" before. OK, we thought ... surely the nice people at the reservations desk will understand the situation at hand. My husband called the number listed on your error code and explained what happened. Naturally, the person he spoke with could not help us.
Apparently, the evil computers at US Airways confound the nice people at the reservations desk such that there is no possible way to change a price that the "system" spits out. Stupid "system" anyway. You would think that the "system" should be working for your friendly reservations desk people, not acting like a school yard bully. After speaking to three people at your super reservations department (none of which were the supervisor my husband asked to speak with), we asked to lodge a complaint.
My husband was given a phone number for the "customer relations" department. The "customer relations" department was an answering machine that asked us to call again later. Glad you're saving money on the "customer relations" department. This must be how you can claim low complaint numbers ... people can't actually complain. Undaunted, I clicked through approximately a dozen links on your website to lodge our complaint. I'm sure it will go into the same circular storage as your "customer relations" answering machine.
Please rest assured that you will not be receiving any further complaints from us as we will no longer avail ourselves of your services.
Your very best friends,
Jenn and Ryan
My husband and I recently booked multi-city tickets from Philadelphia to St. Louis and Memphis to Philadelphia on your website. The experience was nothing short of mind-blowing frustration. You see, we had to book our tickets separately since my husband was flying back to Philadelphia several days earlier than I was. We had two browser windows open at the same time so we made sure to get seats next to each other for the outbound flight (shocking I know). My ticket was booked. My husband's ticket purported to be the same price. Little did we know that your website has the same accuracy as the pathological liars we call weathermen. We clicked "purchase" and anxiously awaited our simple transaction to be completed.
Hahahahahahaha. We received an error code that politely requested we try the transaction again in a few minutes. Naively, we did just that. Imagine our surprise when the ticket was $50 more than a "few minutes" before. OK, we thought ... surely the nice people at the reservations desk will understand the situation at hand. My husband called the number listed on your error code and explained what happened. Naturally, the person he spoke with could not help us.
Apparently, the evil computers at US Airways confound the nice people at the reservations desk such that there is no possible way to change a price that the "system" spits out. Stupid "system" anyway. You would think that the "system" should be working for your friendly reservations desk people, not acting like a school yard bully. After speaking to three people at your super reservations department (none of which were the supervisor my husband asked to speak with), we asked to lodge a complaint.
My husband was given a phone number for the "customer relations" department. The "customer relations" department was an answering machine that asked us to call again later. Glad you're saving money on the "customer relations" department. This must be how you can claim low complaint numbers ... people can't actually complain. Undaunted, I clicked through approximately a dozen links on your website to lodge our complaint. I'm sure it will go into the same circular storage as your "customer relations" answering machine.
Please rest assured that you will not be receiving any further complaints from us as we will no longer avail ourselves of your services.
Your very best friends,
Jenn and Ryan
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